The SwayID 100% Money Back Guarantee

Get genuine value within 3 months or your money back. No questions asked. Follow the steps below to activate your money back guarantee.
There’s no extra fee for coverage*.

Launch your SwayID Circular Marketing Program.

Get your gated creator discount program up and running in just a few minutes.

Market your SwayID Circular Marketing Program.

Share your gated creator discounts on your website and across your socials.

Unhappy after 1 month? Get your money back.

99% of our customers win. If you don’t, we’re happy to refund you.

A Satisfaction Guarantee You Can Trust

ELIGIBILITY REQUIREMENTS

To be eligible for the SwayID Money Back Guarantee, you must:

Have your SwayID Gated Creator Discount offer linked on your website footer for 30 consecutive days.
Fail to get at least 10 creators to unlock exclusive discounts within your first 30 days.

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SUPPORT

For Customers:

Get help with your Gated Creator Discount Offer: If you have questions or need assistance with setting up and marketing your Creator Offer, contact our support team.
Request a refund: If you do not see results within 30 days and have met the eligibility requirements, simply reach out to support@swayid.com to request your refund.

EXCLUSIONS

The SwayID Money Back Guarantee does not cover:

Incomplete or improperly executed marketing of the Gated Creator Discount Offer.
Failure to follow any of the specific eligibility requirements.

SwayID reserves the right to veto your refund requests if we determine earnest attempts to meet the requirements were insufficient.

REFUND PROCESSING

Successful Refund Requests: If eligible, you will receive a full refund to your original payment method.
Non-Eligibility: If the requirements are not met, we will notify you with the reasons for ineligibility.

ACTIONS AND TIMEFRAMES

Report an Issue: Contact our support team if you encounter any problems or if you believe you are eligible for a refund.
Receive a Response: We will respond to your request and provide guidance or issue a refund within 90 business days.

ADDITIONAL INFORMATION

No Extra Fees: There are no extra fees for coverage under this guarantee.
Policy Updates: We reserve the right to update this policy at any time. For the latest details, please revisit our Money Back Guarantee policy periodically.